Antonio
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Activity overview
Latest activity by Antonio-
Antonio created an article,
BRT
Carrier Overview Carrier Name: DPD UK Supported Regions: UK Integration Type: Domestic Supported Services: DPD Next Day (Mainland) - Shop2Home DPD Two Day (Domestic Including Channel Isl...
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Antonio created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
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Antonio created an article,
How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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Antonio created an article,
How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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Antonio created an article,
Carrier Integration Information Template
Carrier Overview Carrier Name: [Name of the carrier] Supported Regions: [List of countries or regions where the carrier operates] Integration Type: [Domestic, International, or Both] Suppor...
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Antonio created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more
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Antonio created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Antonio created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Antonio created a post,
What is the community?
The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Antonio created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...